The Quick Version: If you’re on the lookout looking for hookup exclusive engagement ring or unique wedding present, Leibish & Co. provides a sturdy stock of top-quality, colourful, and conflict-free diamonds and gems. The family-run company might operating online since 1998 with your own touch that features attained repeat business the world over. Leibish & Co. makes it easy to buy free stones or even use its cost-free «Design Your Own» tool to bring your own perfect little bit of jewellery to life. With decades of experience and solid craftsmanship under their belt, Leibish & Co. is on the brink of broadening the stock to watches also accessories.

Show

When Leibish Polnauer established his first on line diamond business in 1998, it took almost an entire day to publish just one image and explanation to their site — but he had been a visionary which noticed possible into the fledgling world of ecommerce. «as he sees the possibility in an idea, he’ll try everything within his power to advance with it,» said Benji Margolese, Director of material Marketing for Leibish & Co.

Leibish developed a fruitful, family-run operation together with spouse and kids serving in management opportunities. They have expanded a successful online business with offices found across the world. Leibish & Co. is a leader in distinctive colored expensive diamonds and gemstones which are difficult to get in other places. Their expensive diamonds may conflict-free, and that is a significant factor for most buyers.

«men and women come to you because they search for one thing just a little various, anything a bit more unique than everyone else has actually,» Benji said.

While Leibish & Co. provides high-quality conventional expensive diamonds, the business focuses primarily on colourful, distinctive jewellery. Whenever requested precisely why the company features such a high customer return rate, Benji rapidly pinpoints the reason why.

«its a mix of exemplary services and products, great solution, and jewellery created towards highest amounts of perfection,» he stated. «The jewellery we make just isn’t your everyday, mass-produced style of item. Every piece is tailor-made to completely fit the diamond or gem selected of the client.»

Children Affair With individual Service

Leibish & Co. is actually a genuine family business, with Leibish’s family playing important roles in the company.

Leibish functions as creator and chairman associated with the company, while their partner, Rosi, is the company’ Events Manager. Their oldest child, Chavi, functions as the Lead Jewelry Designer — that’s a huge responsibility since custom jewellery accocunts for above 50% associated with businesses business, Benji stated.

Leibish’s oldest daughter, Yossi, may be the President of Leibish & Co. Another son, Shmulik, who’s a graduate from the Gemological Institute of The united states, is the fundamental Diamond Buyer for the business. «Shmulik is, honestly, one of most gifted tone diamond experts in the,» Benji stated.

Leibish’s boy Itzik could be the organization’s COO and operates its ny company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five youngsters, may be the company’s CFO.

«As one of the longtime members of the group, I’m able to let you know that, even though there isn’t any relationship, they start thinking about myself, yet others, part of their family,» Benji said. «each of us bring our very own expertise with the company, but interact to constantly grow the company.»

Clients are also addressed like family at Leibish & Co., where company invests power into personal service and revenue. «If you have ever addressed one particular representative, eg, that is the exact same person you may constantly deal with, whatever you happen to be calling or composing in about,» Benji said. «we do not rely on driving customers to various departments when they have a concern or particular problem they wish to handle.»

Customers Come From All Over the World

Leibish has actually some several types of clients: discover consumers, just who primarily store through web site, merchants, and people for the trade business, who generally visit the organization’s major workplaces in nyc, Israel, and Hong-Kong.

Many Leibish & Co.’s customers are through the usa. Its subsequent best market is actually Canada, accompanied by the United Kingdom, Australia, Hong Kong, therefore the remainder of Europe.

Consumers at each stage of existence shop at Leibish & Co., though most are involving the years of 35 and 54, Benji mentioned. In addition, the organization garners more or less 300,000 web site check outs every month — and helps to keep almost all of its customers coming back.

«With over a 70per cent return buyer score, we continue to be among the most well-known businesses within our market,» he said.

Colourful Diamonds & Gemstones With a «Design a» Option

Leibish & Co. holds high-end jewellery, but also maintains inventory freedom, specifically for on the web customers, Benji stated. The organization carries countless loose diamonds and priceless gemstones, but the key products are personalized precious jewelry productions.

«We hold a sizable selection of multicolor diamond and gem stone jewelry, with a few of this rarest shades ever before observed,» the guy said. «Our company is recognized best by all of our bread-and-butter products — yellowish diamond and pink diamond engagement rings. However, we sell expensive jewelry of almost every tone, and valuable gemstones — including sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, also, but our very own knowledge is within the arena of color.»

For consumers who have some thing in your mind and need assist which makes it a reality, Leibish & Co. offers a «Design your very own» jewellery device, which Benji mentioned is its top item.

«Obviously, when shopping for a special piece, people usually want certain stones and placing designs they will have already dropped crazy about,» the guy stated. The «Design your personal» tool enables consumers to build an item utilizing the material, setting, and metal of their option.

«It allows them to bring their unique desires your — with these expertise in craftsmanship,» Benji told us.

Extras & brand-new using the internet Tools available for Leibish & Co.

As it seems forward to the future, Leibish & Co. is gradually changing toward higher-ticket products and more item range. The business seems comfy branching out to new products due to the determination and passion it relates to perfect the current productions.

«we’ve got talked about adding a lot of different accessories — such deluxe watches, purses, and even pencils,» Benji stated. «But we chose to hold back until we first perfected the major distinct item, which will be diamond jewelry.»

Leibish & Co. is researching ways to continue mastering their prominent web site, also. One way it intentions to enhance their on line knowledge is by bringing in enhanced real life attributes, that may provide virtual consumers more of an in-store knowledge.

As a business using its sources in colorful diamonds and e-commerce, Leibish & Co. consistently innovate in a normal business which views modification once the exclusion, perhaps not the rule.